Refund & Return Policy

Effective Date: 27/06/2025
Website: https://nextwalk.in

Overview
At Nextwalk, we are committed to delivering high-quality products and a satisfying customer experience. If you are not completely happy with your purchase, please review our Refund, Return, and Cancellation Policy below.

Order Cancellation
You may cancel your order within 24 hours of placing it.
To request a cancellation, please contact us at:
📧 info@nextwalk.in
📞 +91 9074807808
Once your request is received, we will confirm the cancellation status via email or phone.

Refund Policy
Refunds are applicable under the following conditions:

The product received is damaged or defective
You received the wrong product
The product is not as described on our website
How to Request a Refund:
Please reach out to us within 3 days of delivery, including:
Your order number
A brief description of the issue
Clear supporting images (if applicable)
Once we review your request, we’ll notify you of the approval or rejection. If approved, the refund will be issued to your original payment method within 5–10 business days.

Return Policy
We accept returns for unused and undamaged products within 5 days of delivery.
To initiate a return, please contact our support team for instructions.

Shipping Costs
Shipping fees are non-refundable.
If your return is due to an error on our part (e.g., incorrect or defective item), we will cover the return shipping cost.
In all other cases, the return shipping fee will be deducted from your refund.

Policy Updates
We reserve the right to update this Refund & Return Policy at any time. Any changes will be posted on our website and take effect immediately. Continued use of our services indicates your acceptance of the updated policy.

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